Secure Customer Interface

Your Link To Scheduled Production

BDI's secure Job Submittal platform is one piece of a larger customer interface which allows every customer to provide detailed instructions for scheduled jobs. Supported by a tenured production team, Submittal securely links individual customer desktops to our workflow processing environment.

The over-arching goal of Job Submittal was to construct a firm "production handshake" while coordinating a range of marketing instructions and other job-related tasks. Directly integrated to specific production workflows, Submittal is one important and unique connection to our customers.

Job Instructions And Much More

From press printing instructions to a wide range of marketing options or file aggregations, Job Submittal is structured to promote client participation and direction. Some supported functionalities include:

• Production file(s) upload (incl. all 3rd party content)
• Targeted-marketing (TransPromo) files and instructions
• Message graphics and targeting instructions
• Targeted inserts or current offerings (Web or Mail)
• Press requests for Newsletters, Envelopes, etc.
• Document Attachment requests
• Post-production instructions
• Job comments, inquiries and amendments
• Job Approval sampling and reporting

ClientConnect ... A Client-Side Desktop Connection

An optimum dose of technology mixed with a need to track customer communications (and more) resulted in a unique approach in customer service: ClientConnect: a personalized desktop application and workplace tool for our customers. (Online demonstrations available upon request.)

What Are You Waiting For!