"BDI has been our statement processor for over 11 years. Along with printing and mailing six separate statement jobs, BDI helped us introduce a custom statement in June 2001. At the same time, we introduced eStatements with BDI. e-branch is now our fastest growing e-service service product over the first year. BDI directly manages "sign-up," authorization and links for Web viewing of cancelled checks… We are pleased that BDI has been able to stay on the forefront of technology and help us offer our members products and services that they need and want."

"We switched service to BDI because they could deliver a consistent product. Not only has their overall service been excellent but they helped us create an easier-to-read statement and continue to look for ways to support. After 15 years, you could say BDI is a true 'service partner'."

"We're so happy to be back with BDI. The few months that we were forced to be with another agency were horrific… I still have nightmares. Everyone at your firm is always so helpful and knowledgeable - they answer questions I didn't even know I should ask - now that's customer service."

"SunWest Educational Credit Union moved our member statement processing over to BDI because other processors would process our statements after they completed jobs for "bigger" clients. With BDI, our statements are in the mail within 3 days. We have been with BDI since February 2000. At the time that we moved over to BDI, they allowed us to FTP our statement file in a secure environment when other processors wanted us to transmit files over long-distance phone lines. BDI is a progressive company. The statement formats are exactly what our members want. I also know that I can contact a "real person" when I have a question or an issue to resolve."

"Working with the efficient and knowledgeable staff at BDI in order to reach our members with timely marketing throughout the year is a pleasure. BDI has been particularly helpful during those times when we have had special requirements, such as when we needed to tell members about the credit union's Y2K readiness and, more recently, when we needed to communicate our Financial Privacy policy."

"Since we switched to BDI, our members have consistently received their statements earlier than with other vendors. In addition, the printing services (newsletter, statement inserts, etc.) have been of high quality and performed in a timely manner."

"Energy First was ready for "custom statements" and BDI stepped right up to the plate. We are very happy with the project -- BDI handled everything... and we're saving money!"